Social services suck. This reminds me of social workers. Social workers suck and are useless.
This reminds me of non-profits. Non-profits suck. They are private businesses in all but name. They give themselves very large salaries and help people in need in a nominal way.
Charities suck. Same set up.
There was a St. Pete con artist who started a non-profit LLC to manage $100,000,000.00 in pooled trust assets for the disabled. He walked off with $100,000,000.00. He⁷ was sued but the money was gone. I can easily see social services abandoning a child. Fwiw, think about how much money non profits take in and consider the fact that society's problems they are meant to mitigate continue not only unabated but continue to worsen by the day. This story doesn't surprise me at all.