Agreed with all that has been said - that the staffing cuts are ill-advised and harmful to a population of people who often may not be technologically capable. Of course, it is also interesting how uninformed the genius behind DOGE appears to be - e.g. not understanding how 8 years could be receiving SS. One saving grace in all of this - if funds could be allocated to develop AI to handle at least some of the issues that people have. Generally, the service component of our government has been on the trailing edge of technology. This is one instance where it could prove beneficial to modify that approach.