Above and beyond
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David Kraning has watched his profits diminish and expenses go up at Video Stop, the last video rental store in Pocatello, Idaho.
Recently, he knew he had to close. But he faced a dilemma: What would he do about his most loyal customer?
Christina Cavanaugh, 35, has come to the shop three times a week for more than 15 years to pick out movies with her mother, Toni Cavanaugh. Christina is mostly nonverbal and has Down syndrome. Renting her favorite Disney DVDs has been a highlight of her weekly routine.
