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  4. Locking your mobile number - PSA

Locking your mobile number - PSA

Scheduled Pinned Locked Moved Off Key - General Discussion
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  • wtgW Offline
    wtgW Offline
    wtg
    wrote last edited by
    #1

    We have our mobile phone service through Xfinity; they are an MVNO on the Verizon network. Got an email about locking our phone numbers so that a scammer can't port the number to another phone. I've heard about this happening to people, where one day their phone doesn't work and it's because someone has ported it elsewhere and has access to their phone.

    This is Xfinity-specific, but I'm guessing that other mobile phone services also do it:

    https://www.xfinity.com/support/articles/activate-number-lock-help?MID=chq_service_summerfraud_newsletter_email_20260713&eid=be6b6a3f962e0d6041594e4384f81d6ef7f29f4e73683f5445007bb42ef845c5

    ShiroKuroS 1 Reply Last reply
    • wtgW wtg

      We have our mobile phone service through Xfinity; they are an MVNO on the Verizon network. Got an email about locking our phone numbers so that a scammer can't port the number to another phone. I've heard about this happening to people, where one day their phone doesn't work and it's because someone has ported it elsewhere and has access to their phone.

      This is Xfinity-specific, but I'm guessing that other mobile phone services also do it:

      https://www.xfinity.com/support/articles/activate-number-lock-help?MID=chq_service_summerfraud_newsletter_email_20260713&eid=be6b6a3f962e0d6041594e4384f81d6ef7f29f4e73683f5445007bb42ef845c5

      ShiroKuroS Online
      ShiroKuroS Online
      ShiroKuro
      wrote last edited by
      #2

      @wtg Thanks for this! My mother is with Xfinity, I'll let her know!

      ATT has a PIN and also requires the account holder to get a special transfer pin that comes with an expiration date, so anyone with ATT should be ok.

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