My experience w local piano movers
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This will be my first post on the new WTF forum. I’ve never owned a grand piano. After reading your post Shiro Kuro, the following came to mind:
If it was a local move, did the piano mover come out to your house BEFORE the actual move to scope out beforehand what’s involved between unloading the piano out of the truck and moving it into your house?
Regarding the movers not using a ramp. Maybe they had a ramp but couldn’t use it. Ask them why. Does your house have a porch with curving stairs or is the staircase longer than the length of a mover’s ramp?
Concerning the thud sound when the piano was on the sled: It appears that piano moving sleds need to have springs mounted on each wheel to act as shock absorbers. Yeah, I know they don’t make them like that but maybe they should.
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One additional detail to Mary Anna’s story.
In the midst of the kerfuffle, before it was confirmed that the piano disassemblers were coming, one of the guys headed into our bedroom.
“What’re you doing?” I asked.
“Taking the bed.”
“No, you’re not.”
“Why not?!?”
“If the piano/exercise equipment people don’t come, I have to sleep here tonight. If I sleep here, I’m sleeping in that bed. So, until those people show up, the bed stays.”
“Can’t you sleep in a different bed?”
“Nope.”
That was when the intensity of the phone calls to arrange the disassemblers seemed to increase.
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QL, welcome to WTF- Beta!
@Qaanaaq-Qaalaaq said in My experience w local piano movers:
If it was a local move, did the piano mover come out to your house BEFORE the actual move to scope out beforehand what’s involved between unloading the piano out of the truck and moving it into your house?
Yes, that's what's so frustrating. The person who I now know is the owner came out and we did a walk through, talked about the logistics of the piano move etc. And I am almost sure he said they'd have a ramp, but my memory could be wrong. Anyway, I'm planning to call him after the tuner comes on Wed.
Maybe they had a ramp but couldn’t use it. Ask them why.
I don't actually know if they didn't have a ramp, but they were in a rented truck (i.e., not one of the company's trucks). I know the company has lots of trucks bc I've seen them (they have the name on the side). It's busy season for moving companies, so maybe they had all their trucks in use, and they rented one and it didn't have all their regular equipment? I don't know.
Does your house have a porch with curving stairs or is the staircase longer than the length of a mover’s ramp?
Nope, no curves, nothing tricky, it's just narrow, which is where the problem came from. When the moving company came last year, I'm pretty sure they used one.
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@Quirt-Evans said in My experience w local piano movers:
That was when the intensity of the phone calls to arrange the disassemblers seemed to increase.
Good grief!! It's so frustrating when you have to push people to do their jobs right...
